We offer a wide range of travel packages to accommodate your schedule and preferred experience. Check out our highlights or select from the options below:
Yes, Focus Travel owns a ticketing office licensed by IATA and have access to a wide range of airfares. Please contact our ticketing specialists for the best airfares available.
QUESTION
Luggage allowance for domestic flights?
ANSWER
Generally, each passenger is allowed to check 1 piece of luggage of 20kg/44lbs on the domestic flights, plus a carry on weighing around 7kg/15lbs. However, this can vary from one airline to the next, so please check with your airline for details. If you have booked a low-cost carrier yourself, then you will need to pay additional fees for checked luggage.
TRAVEL INSURANCE
QUESTION
Do you need travel insurance?
ANSWER
All tours provided by Focus Travel do not include travel insurance, so it is highly recommended that you need to have travel insurance cover arranged prior to departure. Having comprehensive travel insurance helps ensure your safety and financial security should the unexpected happen while you’re traveling or before you leave.
Comprehensive travel insurance covers instances such as: Medical expenses and repatriation; Cancellation or delays prior to departure; Trip curtailment; Luggage, personal items and money; Personal accident cover; Personal liability; Legal expenses…
TIPPING
QUESTION
What is the tipping policy in the country I am visiting?
ANSWER
In general, tipping is widely accepted as a way to show your appreciation of good service in Asia but is not compulsory. Our travel specialists can provide you with detailed advice during your booking enquiry specific to the destination you are visiting.
QUESTION
Is tipping included?
ANSWER
Tipping is not included on all of Focus Travel tours. If you are happy with services provided by your local guides, drivers and tour leader, a tip is appreciated.
CANCELLATION POLICY
QUESTION
What if I have to change or cancel my trip?
ANSWER
If you need to change or cancel your plans for any reasons, you can contact our travel specialists or see our booking conditions to find out if penalties will apply.
QUESTION
What if Focus Travel changes or cancels my trip?
ANSWER
We infrequently need to make minor changes to our itineraries for operational reasons, but our guests’ safety and comfort is always a priority and these changes rarely affect our travelers’ enjoyment. A significant change is one that alters the start or finish city of your tour or affects the duration of your tour. If this happens you will be advised as soon as possible and offered the choice of accepting the amendment, changing to another trip or accepting a full refund.
VISA AND PASSPORT
QUESTION
How long does my passport need to be valid for?
ANSWER
Validity to be at least 6 months from return date home.
QUESTION
Do I need to get a visa and what visa do I require?
ANSWER
Your travel specialists will let you know if your destination or transit locations require a visa. Should you require a visa, you will need to apply for these approximately 3-4 months prior to your departure. Some destinations recommend applications to be 6 months prior to departure.
For more visa information of each country, please click on the links below:
Vietnam, Laos, Cambodia, Myanmar
DRESS CODE
QUESTION
What is the dress code?
ANSWER
Generally, smart casual is acceptable on most tours, however some tours may require/recommend per below:
- Comfortable footwear is recommended across all tours.
- Some cultures observe specific dress requirements when visiting religious sites. Our Tour Leaders/Tour Guides will supply more information on tour on any of these requirements.
BEFORE YOU GO
QUESTION
When is the best time to visit my destination?
ANSWER
We have detailed information on the climate and best time to visit each of our destinations. Please click on the link below to find out more:
Vietnam, Laos, Cambodia, Myanmar
QUESTION
What information do I need before I travel?
ANSWER
For all the information you need prior to travel including visas, health, what to pack, currency information and more, see the useful information section that relates to your destination. Simply click on the country you are interested in below to be redirected to this information.
Vietnam, Laos, Cambodia, Myanmar
QUESTION
What if I have special dietary requirements?
ANSWER
Please ensure you advise your travel specialists during your booking process if you or any of your travelling companions have special dietary needs or requests. We aim to cater for all requests which are advised at the time of making your booking.
CONTACTING US
QUESTION
Who do I contact in an emergency?
ANSWER
If you need to contact us urgently, the details of who to call are printed on your final documentation sent to you by our travel specialists.
QUESTION
How do I book?
ANSWER
You can make a booking by sending us your request to inbound@focusvietnam.com
+84938469196
inbound@focusvietnam.com
